Tata Teleservices on Wednesday said it would compensate its subscribers if the company fails to meet the pre-determined levels of service standards, a move that would help retain customers and force others to follow suite. The Customer Service Charter for Tata Indicom, the company said, “guarantees pre-determined levels of service and support and includes Compensation Clauses
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TATA Teleservices to compensate users if service standards not met
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